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What you need to know about Yoga and Meditation
At a glance Yoga and meditation are related but distinct practices. Yoga may combine physical postures, breathing, attention, ethical or philosophical teachi…
What you need to know about Massage Therapy
At a glance Massage therapy is the intentional manipulation of muscles and other soft tissues using hands, forearms, elbows, tools, movement, or pressure. Pe…
What you need to know about Fitness Training
At a glance Fitness training is structured support for improving physical capacity, health, performance, function, or confidence through exercise. A fitness …
How to contact WellPro support and manage a support request
Category: Support & Troubleshooting Audience: All users Start with the WellPro Help Center when you have a question or problem. If the available guidance…
How WellPro supports trust, safety, reviews, and reporting
Category: Trust and Safety Audience: Everyone WellPro is built to help Seekers and Specialists connect with more clarity and trust. Trust starts with clear p…
How to rate or report a completed session
Category: Bookings & Scheduling Audience: Seekers After a WellPro session ends, you can rate the experience, report an attendance problem, or report a sa…
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39 articles
Messaging safety, moderation, and reporting
Category: Messaging & Notifications Audience: All users Use WellPro Messages for relevant, respectful communication about Specialists, services, and book…
Where to find and manage your booked sessions
Category: Bookings & Scheduling Audience: Seekers Sessions booked through WellPro appear under My Sessions . You can use this area to review upcoming and…
How to use WellPro Messages
Category: Messaging & Notifications Audience: All users WellPro Messages lets Seekers and Specialists communicate about services, bookings, and general q…
How to book a session
Category: Bookings & Scheduling Audience: Seekers You can book an available service from a Specialist’s public profile. Some Specialists accept bookings …
How to add a session to your calendar
Category: Bookings & Scheduling Audience: Seekers After a WellPro booking is confirmed, you can add the session to Google Calendar or download a calendar…
How WellPro protects your information and controls what is shared
Category: Privacy & Security Audience: Everyone WellPro uses your information to help your account work and support your experience. We want your informa…
How to reschedule or cancel a session
Category: Bookings & Scheduling Audience: Seekers You can manage eligible WellPro bookings under My Sessions . Rescheduling availability and refund amoun…
What happens if you miss a session
Category: Bookings & Scheduling Audience: Seekers If you cannot attend a confirmed WellPro session, cancel it through My Sessions as early as possible. I…
How to create and manage your content
Category: Content & Growth Audience: Specialists WellPro’s content tools help you turn your professional knowledge into educational articles that can app…
What you need to know about Nutrition
At a glance Nutrition services help people understand how food, beverages, eating patterns, culture, access, health conditions, and behavior interact. Suppor…
What you need to know about Acupuncture
At a glance Acupuncture is a practice in which trained professionals stimulate specific points on the body, most commonly by inserting very thin, sterile nee…
How to add trust signals Expert profile
Category: Account & Profile Audience: Specialists Your public profile can include testimonials, Google reviews, FAQs, benefits, practice details, and an …
How payments, cancellations, and refunds work
Category: Payments & Billing Audience: Seekers When you book a paid session through WellPro, you pay the session price during checkout. Review the servic…
Payments & Billing FAQ
Category: Payments & Billing Audience: Everyone Find answers to common questions about Seeker payments, Specialist subscriptions, booking fees, refunds, …
How to apply to become an Expert
Category: Account & Profile Audience: Specialists You can apply to become a WellPro Specialist if you provide services in one or more of WellPro’s suppor…
How WellPro matches you with Specialists
Category: Finding & Matching Audience: Seekers WellPro uses information from your account and Specialist profiles to order personalized recommendations. …
How to find and filter Specialists
Category: Finding & Matching Audience: All users Use the WellPro Specialist directory to search active public profiles and narrow the results based on wh…
How to use Vea, WellPro’s wellness navigator
Category: AI Tools & Assistance Audience: All users Vea is WellPro’s AI-assisted wellness navigator. You can use it to find Specialists, explore educatio…
How to manage your Specialist business settings
Category: Account & Profile Audience: Specialists Use Business Settings to manage your practice information, booking method, scheduling preferences, Stri…
How booking context works
Category: Bookings & Scheduling Audience: Seekers Booking context gives a Specialist a little background about what you want from a session. Adding it is…
How to review and compare Specialist profiles
Category: Finding & Matching Audience: Seekers A Specialist’s public profile brings together information about their qualifications, approach, services, …
How to use the Growth Hub
Category: Content & Growth Audience: Specialists The Growth Hub brings together information about your profile, published content, bookings, and earnings…
How Specialist subscriptions, booking fees, and payouts work
Category: Payments & Billing Audience: Specialists Specialists need an active WellPro subscription to keep their public profile visible and use Specialis…
How to protect your account, privacy, and safety
Category: Trust & Safety Audience: All users Protect your sign-in information, limit the sensitive information you share, and use WellPro’s reporting opt…
What happens after you submit your Expert application
Category: Account & Profile Audience: Specialists After you submit your Specialist application, WellPro reviews your professional information, documents,…
How to update your Seeker profile and preferences
Category: Account & Profile Audience: Seekers Use Settings to update your profile, wellness goals, preferred services, booking context, and Wellness Map.…
How to upload licenses and insurance documents
Category: Account & Profile Audience: Specialists WellPro reviews your professional credentials and liability insurance before approving your Specialist …
How to sign in or reset your password
Category: Account & Profile Audience: All users Use the email address and password connected to your WellPro account to sign in. Sign in Go to the WellPr…
Getting started as an Expert
Category: Account & Profile Audience: Specialists After WellPro approves your application, your profile becomes visible automatically. Complete these ste…
How Specialist verification and trust signals work
Category: Trust & Safety Audience: All users WellPro reviews professional credentials and liability insurance before approving a Specialist profile. Prof…
How to improve your Specialist recommendations
Category: Finding & Matching Audience: Seekers Keep your Seeker account information current to help WellPro order recommendations around your present goa…
How to update your Specialist profile
Category: Account & Profile Audience: Specialists You can update your public Specialist profile from the Manage area of your dashboard. Saved profile cha…
How to save Specialists and articles
Category: Finding & Matching Audience: All users When signed in, you can save Specialist profiles and wellness articles so they are easier to find later.…
How to create or update your Impact Blueprint
Category: Account & Profile Audience: Specialists Your Impact Blueprint helps you explain your work clearly. WellPro uses it to support your public profi…
How to create a Seeker account
Category: Account & Profile Audience: Seekers A WellPro Seeker account is free. It lets you save Specialists and articles, receive personalized recommend…
How WellPro’s AI-assisted and support tools work
Category: AI Tools & Assistance Audience: All users WellPro uses AI-assisted tools to help users find information, receive support, create content, devel…
How to deactivate or reactivate your Specialist profile
Category: Account & Profile Audience: Specialists Deactivating your Specialist profile removes it from public view. It does not immediately end your curr…
How notifications and communication preferences work
Category: Messaging & Notifications Audience: All users WellPro uses notifications and email to share account updates, booking information, messages, and…
What is the Wellness Map?
Category: Account & Profile Audience: Seekers The Wellness Map is an optional questionnaire that helps WellPro understand your preferences, values, and a…
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