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Popular and featured articles across all topics
What is WellPro?
Category: Account & Profile Audience: Everyone WellPro is a place to find and connect with wellness specialists. You can use WellPro to search for suppor…
How to view and manage upcoming appointments
Category: Booking & Scheduling Audience: Specialists You can view your upcoming appointments in the Growth Hub . This helps you keep track of booked sess…
How to complete your Seeker onboarding
Category: Account & Profile Audience: Seekers Seeker onboarding helps WellPro learn what kind of wellness support may fit you. You can complete onboardin…
How your Wellness Map helps with better matches
Category: Account & Profile Audience: Seekers Your Wellness Map helps WellPro learn what kind of wellness support may fit you. It looks at how you like t…
How to log in and reset your password
Category: Account & Profile Audience: Everyone You can log in to WellPro with the email and password you used to create your account. How to log in Go to…
How to update your photo and location
Category: Account & Profile Audience: Everyone Your photo and location help make your WellPro profile feel clear and complete. Seekers can use this to ke…
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38 articles
What is the Wellness Map?
Category: Account & Profile Audience: Seekers The Wellness Map is a short set of questions about how you like to receive wellness support. It helps WellP…
How to create an account
Category: Account & Profile Audience: Everyone You need an account to use many WellPro features. With an account, you can save specialists, send messages…
How to preview and update your public profile
Category: Account & Profile Audience: Specialists Your public profile is what Seekers see when they view your work on WellPro. It can include your photo,…
How to upload licenses and insurance documents
Category: Account & Profile Audience: Specialists WellPro may ask Specialists to upload professional documents. This helps keep the platform trusted and …
Why your Specialist profile may not be visible
Category: Account & Profile Audience: Specialists Your Specialist profile may not show on WellPro right away. This can happen when your account, profile,…
What is the Impact Blueprint?
Category: Account & Profile Audience: Specialists The Impact Blueprint helps WellPro understand how you work as a Specialist. It helps turn your experien…
Where to find your booked sessions
Category: Booking & Scheduling Audience: Seekers You can find your booked sessions in My Sessions . This is where you can view upcoming and past sessions…
How to add a session to your calendar
Category: Booking & Scheduling Audience: Seekers You can add a booked session to your calendar so you do not forget it. This can help you keep track of t…
What happens if you miss a session
Category: Booking & Scheduling Audience: Seekers A missed session means you did not attend a booked session. This may also be called a no-show. If you kn…
How to rate your session after it ends
Category: Booking & Scheduling Audience: Seekers After your session ends, you may be asked to rate your experience. Your rating helps WellPro learn how t…
How WellPro booking works
Category: Booking & Scheduling Audience: Specialists WellPro booking lets Seekers book sessions with you through WellPro. This can help clients choose a …
How external booking links work
Category: Booking & Scheduling Audience: Specialists External booking links let Seekers book with you outside of WellPro. This may be helpful if you alre…
How to set your weekly schedule and buffer time
Category: Booking & Scheduling Audience: Specialists Your weekly schedule tells WellPro when Seekers can book with you. Buffer time adds space between se…
How to cancel an appointment
Category: Booking & Scheduling Audience: Specialists You may need to cancel an appointment if you cannot attend a booked session. Try to cancel as early …
How to complete and improve your Specialist profile
Category: Account & Profile Audience: Specialists Your Specialist profile helps Seekers understand your work before they book. A clear profile can help t…
How to add services, pricing, testimonials, FAQs, and benefits
Category: Account & Profile Audience: Specialists Your profile should help Seekers understand what you offer and why it may be a good fit. Services, pric…
How to book a session
Category: Booking & Scheduling Audience: Seekers You can book a session from a Specialist’s profile. A session is a time to meet with a Specialist for th…
How to reschedule or cancel a session
Category: Booking & Scheduling Audience: Seekers You can manage your booked sessions from My Sessions . If your plans change, you may be able to reschedu…
How to switch between WellPro booking and external booking
Category: Booking & Scheduling Audience: Specialists Specialists may be able to choose how clients book services. You can use WellPro booking or an exter…
How messages work on WellPro
Category: Communication Audience: Everyone Messages help Seekers and Specialists talk before a session. You can use messages to ask questions, share simple d…
How to start or reply to a conversation
Category: Communication Audience: Everyone You can use messages to talk with a Specialist or Seeker on WellPro. Messages are helpful for simple questions bef…
How to report a conversation
Category: Communication Audience: Everyone You can report a conversation if something feels unsafe, harmful, or not respectful. WellPro reviews reports to he…
Message safety tips
Category: Communication Audience: Everyone Messages should help Seekers and Specialists communicate clearly and respectfully. Use messages for simple questio…
How to respond to a new client message
Category: Communication Audience: Specialists Seekers may message you before booking a session. A clear reply can help them understand your work and decide i…
How payments and refunds work
Category: Payments & Billing Audience: Seekers Sessions on WellPro may require payment when you book. The price depends on the Specialist, service, and s…
How Specialist subscriptions, platform fees, and payouts work
Category: Payments & Billing Audience: Specialists Specialists need an active WellPro subscription to keep their profile visible and use Specialist tools…
How WellPro protects your information and controls what is shared
Category: Privacy & Security Audience: Everyone WellPro uses your information to help your account work and support your experience. We want your informa…
How WellPro supports trust, safety, reviews, and reporting
Category: Trust and Safety Audience: Everyone WellPro is built to help Seekers and Specialists connect with more clarity and trust. Trust starts with clear p…
Common technical issues and how to fix them
Category: Technical Support Audience: Everyone Sometimes a page, button, message, upload, or booking may not work as expected. Many issues can be fixed with …
How to use the Growth Hub and understand your analytics
Category: Growth Hub and Analytics Audience: Specialists The Growth Hub helps you see how your Specialist profile and content are performing. It gives you si…
How to create, publish, and manage blog posts
Category: Content and Articles Audience: Specialists Blog posts help Seekers learn from you before they book. They can also help your profile show more of yo…
How to contact WellPro support
Category: Account & Profile Audience: Everyone WellPro support can help if you have a question or need help with your account. You may want to contact su…
How to update your account settings
Category: Account & Profile Audience: Everyone Your account settings help keep your WellPro account up to date. You can use settings to update basic deta…
Getting started as a Seeker
Category: Account & Profile Audience: Seekers A Seeker is someone looking for wellness support on WellPro. You can use WellPro to find specialists, read …
How to update your wellness goals and preferences
Category: Account & Profile Audience: Seekers Your wellness goals and preferences help WellPro understand what kind of support may fit you. You can updat…
Getting started as a Specialist
Category: Account & Profile Audience: Specialists A Specialist is a wellness professional who shares services on WellPro. WellPro helps you show who you …
How to apply to become a Specialist
Category: Account & Profile Audience: Specialists You can apply to become a Specialist if you offer wellness services and want to share your work on Well…
What happens after you submit your Specialist application
Category: Account & Profile Audience: Specialists After you submit your Specialist application, WellPro reviews your details. This helps keep WellPro cle…
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