How WellPro matches you with Specialists

Category: Finding & Matching

Audience: Seekers

WellPro uses information from your account and Specialist profiles to order personalized recommendations.

Matching helps you discover potentially relevant Specialists, but it does not replace reviewing their qualifications, services, and approach.

Information used for recommendations

WellPro may consider:

Your wellness goals
Your saved city and state
A Specialist’s modalities and specialties
A Specialist’s service area
Information from your Wellness Map

How compatibility is used

Wellness Map compatibility focuses on areas such as preferences, values, and approach.

Compatibility works behind the scenes. WellPro does not display a percentage or compatibility label to Seekers.

A higher position in your recommendations does not guarantee that the Specialist is right for you or that a service will produce a particular result.

When recommendations are broader

If your account has limited preference information or there are not enough close matches, WellPro may include other active or featured Specialists.

Featured recommendations are not paid placement. Specialists cannot purchase a higher position in matching results.

Recommendations and directory results are different

Personalized recommendations appear in signed-in areas such as your dashboard.

The public Specialist directory uses its own search and filters. You can always browse the directory instead of relying only on personalized recommendations.

Review before booking

Before contacting or booking a Specialist, review their:

Credentials
Modalities and specialties
Services and prices
Approach
Location and service format
Testimonials and reviews
Booking and cancellation information

Matching is a discovery tool. It is not medical advice, a diagnosis, or a guarantee of professional suitability.