Category: Bookings & Scheduling
Audience: Seekers
After a WellPro booking is confirmed, you can add the session to Google Calendar or download a calendar file for another calendar app.
Add the session after booking
From the booking-confirmation page:
- Confirm that the Specialist, service, date, time, and timezone are correct.
- Select Add to Google Calendar or the calendar-download option.
- Follow the prompts from your calendar provider.
- Save the event to your calendar.
Add it later from My Sessions
- Sign in to WellPro.
- Open My Sessions.
- Select the upcoming session.
- Open the session details.
- Choose the available calendar option.
- Save the event.
A downloaded .ics file can usually be opened with Apple Calendar, Microsoft Outlook, and other calendar apps that support calendar files.
Check the event details
After adding the session, confirm that your calendar shows the correct:
- Date
- Start time
- Timezone
- Specialist
- Service
- Location or virtual-session details
Adding an event to your personal calendar does not change the booking in WellPro.
If the session is rescheduled
A previously added calendar event may not update automatically.
After rescheduling:
- Open the updated booking under My Sessions.
- Remove or update the old event in your calendar.
- Add the rescheduled session using the current calendar option.
- Confirm that only the correct appointment remains.
If the Specialist cancels
Remove the canceled event from your personal calendar. Deleting a calendar event does not cancel a WellPro booking.
If the calendar option does not work
Try downloading the calendar file and opening it directly in your preferred calendar app.
If the WellPro session details are incorrect or the calendar file cannot be opened, contact support@wellpro.io and include the Specialist’s name and scheduled session time.
Related articles
- Where to find and manage your booked sessions
- How to reschedule or cancel a session
- How notifications and communication preferences work