How to sign in or reset your password

Category: Account & Profile

Audience: All users

Use the email address and password connected to your WellPro account to sign in.

Sign in

1. Go to the WellPro login page.
2. Enter your account email address.
3. Enter your password.
4. Select Sign In.

After signing in, WellPro directs you to your dashboard or returns you to the action you were completing.

Confirm a new account

When you create an account, WellPro sends email confirmation instructions.

If you do not receive the message:

1. Check your spam or junk folder.
2. Confirm that you entered the correct email address.
3. Wait a few minutes before trying again.
4. Contact WellPro support if the message still does not arrive.

Reset your password

1. Go to the login page.
2. Select Forgot Password.
3. Enter the email address connected to your account.
4. Open the password-reset email.
5. Follow the link and create a new password.
6. Return to WellPro and sign in.

If you request several reset emails, use the most recent link.

If you cannot access your account

Check that:

1. You are using the correct email address.
2. Your password was entered correctly.
3. Your account email has been confirmed.
4. Your password manager is not entering an outdated password.

If you no longer have access to your account email or the reset link does not work, contact support@wellpro.io.

WellPro may ask you to verify your identity before changing account access.

Report unauthorized access

Contact support@wellpro.io promptly if you believe someone accessed your account without permission. Do not send your password, full card number, or security code.

Related articles

1. How to create a Seeker account
2. How to delete your account or submit a privacy request
3. How to contact WellPro support and manage a support request