Category: Account & Profile
Audience: Specialists
WellPro may ask Specialists to upload professional documents.
This helps keep the platform trusted and useful for Seekers.
What you may need to upload
You may be asked to upload:
- A professional license
- A certification
- Proof of professional liability insurance
The documents needed may depend on your service type and location.
How to upload documents
- Log in to your WellPro account.
- Go to your dashboard.
- Select Manage Expert Profile.
- Find the documents section.
- Upload the requested files.
- Check that the files are clear and correct.
- Select Save or Submit.
Tips before you upload
Make sure your document:
- Is easy to read
- Shows your name
- Shows the expiration date
- Is not blurry
- Is the correct file
What happens next
WellPro may review your documents.
You will receive an update when the review is complete.
If more information is needed, WellPro may ask you to upload a new file.
Why this matters
Document review helps Seekers feel more confident when choosing support.
It also helps WellPro keep Specialist profiles clear, trusted, and current.
Related articles
- What happens after you submit your Specialist application
- How to complete and improve your Specialist profile
- Why your Specialist profile may not be visible
- How WellPro supports trust, safety, reviews, and reporting