Category: Account & Profile
Audience: Everyone
WellPro support can help if you have a question or need help with your account.
You may want to contact support if:
- You cannot log in
- You did not get an email
- A booking is not showing
- A payment did not work
- A message is not sending
- You need help with your profile
- You want to report a problem
How to get help
Go to the WellPro Help Center at:
Look for an article that matches your question.
If you still need help, use the support option shown in the Help Center.
What to include
When you contact support, include:
- Your name
- The email on your WellPro account
- What you need help with
- A screenshot, if you have one
Do not send private health details unless support asks for them.
When will support reply?
WellPro will review your request and reply as soon as possible.
Some issues may take more time to check.
Related articles
- Common technical issues and how to fix them
- How to log in and reset your password
- How payments and refunds work
- How WellPro supports trust, safety, reviews, and reporting